The room was warm and inviting, featuring a heated bathroom floor that added a nice touch to the experience. I appreciated the spacious setting, and the friendly staff frequently reached out to ensure I had everything I needed. Breakfast from the Bistro Lago was notably delicious, with options that included delightful curries. However, some facilities could use better maintenance, as there were minor issues with cleanliness in public areas, and parking was somewhat limited during peak times.

great views , but minor comfort issues

The hotel offers stunning views over the lake that create a serene atmosphere. The room was impeccably clean and showcased excellent maintenance. I particularly enjoyed the well-insulated windows that kept any noise at bay, allowing for a peaceful night’s sleep. Plus, the overall warmth of the room made my stay feel cozy.

The mattress could have offered better support for a more comfortable night's rest.

The room was cozy, and I loved the heated floors in the bathroom – such a nice touch! I really enjoyed relaxing in the outdoor swimming pool and the spa center, which made my stay even better. Just a heads up, the complimentary coffee at the restaurant could have been more diverse, but overall, I'd definitely come back. 😊

The pools and heated spa were a hit with the kids! The room was clean, making us feel at ease during our stay.

In my wife’s opinion, the chaos at the pool could be improved, especially with more rules enforced. Family-friendly activities within the hotel should be better organized, ensuring a more enjoyable experience for everyone.

The pool area was nice, but the check-in was delayed beyond 4pm.

During my stay, I was charmed by the elegant Victorian styling and beautiful gardens at Hilton Lake Taupo. The decor was warm and inviting, making it easy to navigate the property with minimal effort as a senior.

More accessible seating in common areas would help.

The hotel provided an excellent environment for work. The room was spacious and well-equipped, with a comfortable desk area and reliable Wi-Fi, making it easy to manage my business tasks. The staff were professional and attentive, assisting promptly when I required extra supplies. The breakfast options were diverse and nutritious, perfect for fueling my workday. Additionally, the location was conveniently close to business venues, which was a major plus.

Minor noise from nearby events

The pool and spa area were very enjoyable. My room was spacious and clean with a nice bathroom. Staff provided quick room service with good portions. The gym was well equipped and the breakfast had plenty of tasty options. Overall, a nice stay! 😊

the bathroom floors were cold. but the service was attentive, the views of the lake were stunning, and the room had a nice layout with a cozy atmosphere.

The breakfast setup was chaotic, making it frustrating to enjoy. We experienced slow service and had to deal with a grumpy staff member. Our room wasn't properly prepared for three guests despite our reservation, which added to our inconvenience.

We enjoyed the heated pool and spacious room. Parking was inconvenient and the bathroom smelled. Tennis courts were available for use.

the hilton had a friendly vibe, and our one-bedroom apartment was spacious. we loved the gym, which opens up to the pool area, perfect for a nice stretch after a long day. also, michaela really stood out when we needed to change our bookings due to the cyclone. she was super helpful!

would recommend